Qualification Process

Ensuring the Highest Industry Standards Of Professionalism & Care 

Building trust is the core value of SoulAdvisor, which is why we go above and beyond so you can be assured that your health and well-being goals are in good hands.

Our traditional, complementary and integrative health and wellness practitioners are meticulously selected, ensuring they meet our rigorous standards for quality care. 

To help you find the perfect fit, each practitioner's profile is identified with badges that indicate their level of verification with SoulAdvisor and highlight their qualifications and experience. This helps you easily identify the practitioners who best meet your needs.
 

Our Qualification Process - Setting New Industry Standards

Verified Practitioners

SoulAdvisor verifies practitioners through a rigorous process to ensure they meet our high standards. This includes:

• Documentation: Proof of identification, education, experience, licensing, insurance, and more. Further documents are listed on practitioner listings.
• Professional Associations: Membership in a professional association that Souldvisor has accepted as representing practitioners of good standing. 
• Minimum Qualification Standards: Specific requirements based on the therapies offered. These standards, which pertain to all of the therapies SoulAdvisor represents, are listed here.
• Special Consideration: If a practitioner does not have the required level of qualification nor the association membership and has worked for over 10 years in their chosen modality, they are able to apply to SoulAdvisor for Special Consideration to receive the Verified Practitioners badge. This is particularly relevant to lineage-based professions.

Verification Pending

Some practitioners may not yet meet SoulAdvisor's full verification requirements due to variations in international regulations and expectations.

• Membership Option: These practitioners can still join SoulAdvisor as members of a paid plan, showcasing their profiles as advance listings. They'll be identified with a unique badge on their profile, indicating they are working towards achieving SoulAdvisor's standards. 
• Commitment to Growth: This badge is only provided if the therapist undertakes to follow a pathway to achieving SoulAdvisor’s accepted standards and agrees to a timetable for this to happen. Here is the agreement we ask of therapists undertaking this pathway. 

Community Member

This badge is provided to unverified practitioners on SoulAdvisor.

• Free Membership: Available to practitioners who are new to the platform, with a basic listing profile. 
• First Step: Often used as a starting point before applying for verification.
• Unverified Practitioners: Whilst practitioners are asked to self-select through a quick quiz we provide regarding standards, these practitioners are not vetted by SoulAdvisor.
• Limited Information: There are limited details available on the SoulAdvisor platform.
• "Buyer Beware" Approach: Clients are advised to exercise caution and conduct their own research.

Ongoing Professional Conduct & Monitoring

To ensure all our practitioners adhere to professional conduct and provide quality care, we have a rating and review system which we ask you to complete after each therapy session you have with a SoulAdvisor practitioner. If a practitioner's review falls below a certain standard, we will investigate their review and have internal procedures to remove them from our Global Collective if we deem it appropriate. Of course, Explorers can reach out to us at any time with concerns.

As a member of our Global Collective, your health and well-being is our priority. We do the hard work selecting the highest calibre of practitioners and providing clear guidelines, so you can expect consistent, quality standards in your Traditional, Complementary and Integrative Healthcare. 

Finding the Perfect Match

Pay attention to the badge displayed on each practitioner's profile to understand their verification status:

• Verified Practitioners: Have met all of SoulAdvisor's requirements and are considered highly qualified.
• Verification Pending: Practitioners working towards meeting SoulAdvisor's standards. 
• Community Members: Unverified practitioners who are new to the platform and still building their practice.

Trust SoulAdvisor to provide you with the best possible experience. If you have any questions, contact us at [email protected]