Practitioner Help Centre

How to set up two-way syncing between SoulAdvisor and Outlook Calendar

Two-way syncing is constantly running in the background so that when a booking is added to one of your calendars (for example, Outlook), it updates and blocks off the time in your other calendars (for example, your SoulAdvisor calendar).

There are two steps to set this up.

Step 1: Subscribe to Outlook Calendar in SoulAdvisor Calendar

  1. Get your Outlook Calendar address in iCal format by following these instructions.
  2. Add your Outlook Calendar address into SoulAdvisor Calendar
    a. Login into SoulAdvisor Calendar
    b. Click on the "Calendars" button on the right side > "Subscribe to calendar"

    c. Paste the Calendar URL address and name your calendar, then click on “Subscribe

Notes: It may take a few minutes to get all of the appointments from Outlook to appear in the SoulAdvisor Calendar.

Step 2: Subscribe to SoulAdvisor Calendar in Outlook Calendar

  1. Get the SoulAdvisor Calendar address in iCal format by following these instructions.

  2. Add the SoulAdvisor Calendar address into Outlook Calendar
    a. Log in to your Outlook Calendar
    b. On the left side, click on "Add Calendar"

    c. Choose "Subscribe from web" and paste the SoulAdvisor Calendar address.

    d. Choose a name for your calendar and click on "Import".

    e. By default, your calendar will be added to "Others Calendar"

Your SoulAdvisor Calendar is now successfully added to your Outlook Calendar and your Outlook Calendar is added to your SoulAdvisor Calendar.

 

Important notes:

  • Please note that it might take up to 24 hours to sync the future updated events between these calendars.
  • To make the syncing faster, we only sync the future events between Outlook and SoulAdvisor Calendars.

 

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