SoulAdvisor Commission Structure Update

We listened to our community and have made a special change to our commission structure!

For Free members, a 20% commission will be charged on successful reservations, payable via a Stripe invoice sent via email after each reservation (with reminders every 3 days). 

Key Updates for Free Members: 

• Commission Fee: A 20% commission will be charged on all successful reservations.

• How Clients Make Appointments: Free members can only accept reservation requests from clients

• Invoicing & Reminders: Your commission invoice will be sent to you via email after each reservation request and you can pay directly through Stripe payment processing. Friendly reminders will be sent every 3 days if the invoice remains unpaid.

• Trust as a Foundation: Our platform is founded on a principle of trust, therefore, we encourage everyone to utilize SoulAdvisor's system fairly. Practitioners who attempt to circumvent the commission process may experience reduced visibility or account restrictions. 

If the appointment did not go through, please contact the support team to resolve the invoice. 

We appreciate your understanding and we hope this change will make a positive difference in your practice. Please contact us with any questions.